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FREQUENTLY ASKED QUESTIONS

  • How are the Lip Glosses made?
    All lip glosses are homemade with all natural oils,micas,flavorings, and pigments.
  • What is the hair made of?
    All bundles is 100% human hair
  • What is the Return / ExchangePolicy?
    Due to COVID-19 pandemic health concerns, there are no returns or exchanges. All sales are final.
  • How will it take to receive my order?
    All orders are shipped out within 7 days of purchase. Further shipping details depend on shipping partner and area of delivery. Royalty Beauty Brands is not responsible for delays in shipping. All items on backorder, or out-of-stock, are not subject to 7 day shipping guarantee. Customers will receive notifacation of when items will be available.
  • How do I cancel my order?
    All requests for cancellation must be done prior to shipment. All orders cancelled after 48 hours of purchase are subject to a 15% restocking fee. Requests for cancel must be sent to royaltybeautybrads@gmail.com Please include: Name, order number, address, email address
  • My promo code doesn't work
    Any issues with discount codes or promo codes send an email to royaltybeautybrands@gmail.com. Please include: Name, order number, and promo code
  • How much is shipping?
    Shipping is calculated based on weight of order, location, and timeliness of delivery. Shipping status will be provided upon order confirmation.
  • Do you offer wholesale vending?
    YES! Wholesale purchase will be availble soon. To be included in the waiting list please email royaltybeautybrands@gmail.com SUBJECT LNE: WHOLESALE Make sure to include: Name email address phone number products interested in for purchase
  • Do you provide custom branding?
    Yes, we do! Royalty Beauty Brands can provide custom graphics and branding paraphanalia through our partner company AV Marketing & Media. Consultations for products can be made through our wholesale program. Any questions can be directed to royatybeautybrands@gmail.com SUBJECT LINE: Branding
  • My product is damaged/wrong order
    Royalty Beauty Brands is not responsible for items damaged during shipment. Most items are insured, and will be resent based on communication and confirmation with shipping partner. All order discrepancies can be directed to royaltybeautybrands@gmail.com. SUBJECT LINE: DAMAGED/WRONG ORDER
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